We ship orders both within Nigeria and internationally.
Domestic & International Delivery
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Domestic (Nigeria): Orders are typically delivered within 7 days.
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International: Delivery times vary and may take significantly longer. International orders may be subject to import duties or VAT, which are outside our control.
Courier Service
All orders are dispatched via a professional courier service to the delivery address provided at checkout.
⚠️ Important:
It is your responsibility to provide the correct delivery address and contact details. We are not liable for delays or failed deliveries due to incorrect or incomplete information.
Tracking & Support
Once your order is confirmed, you will receive a tracking number. If your delivery is delayed beyond the usual time frame, contact us with your tracking number, and we’ll provide an update.
🚨 Note:
Any false claims or misrepresentation will be reported to local law enforcement for further action.
Returns & Exchange Policy
We want you to be 100% satisfied with your purchase.
Eligibility
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Items can be returned or exchanged within 14 days of delivery (Nigeria only).
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International orders are not eligible for returns or exchanges.
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Items must be unused, in original condition, and in the original packaging.
How to Return
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Email our sales team at sales@novogadget.com to initiate a return.
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Follow the instructions provided for packaging and shipping the item.
Refunds & Shipping Costs
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You are responsible for the cost of return shipping.
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Shipping fees are non-refundable.
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If your return is approved, return shipping costs will be deducted from your refund.
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Exchange delivery times may vary depending on your location.
