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Shipping
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Return
📦We aim to process all orders promptly and efficiently. Orders placed before 12:00 PM (WAT) will be processed within 2 working days. Orders placed after 12:00 PM will be processed from the next working day. Once your order has been processed, it will be dispatched for delivery nationwide across Nigeria. 🇳🇬🚚
Please note that weekends and public holidays are not counted as working days. Delivery times may vary depending on your location and the selected delivery service. Thank you for choosing novo — we appreciate your business! ❤️
You can choose between a refund or a credit note on full priced items.
- Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
- Earrings cannot be returned due to health and safety reasons.
- Return shipping methods and associated costs are the responsibility of the customer.
- Sale items can not be refunded for change of mind.












